Informative workshop designed to assist people that work within industry to understand and deal with aggression.

 

This workshop covers:

  • What is aggression
  • Conflict resolution
  • Communication
  • Aggressive behaviour
  • Causes of behaviour change
  • OHS/WHS
  • Risk Management
  • Reporting
  • Self-defence
  • Action plan
  • Self-defence techniques

Suitable for:

  • Care staff
  • Hospital workers
  • Home care
  • Support workers
  • Health care
  • Administration